Samsung Unified Communication Solutions

Samsung_ellipse_logoSamsung business phone systems are reasonably priced, dependable and scalable. Samsung OfficeServ has super, easy-to-use features. Just think. You’ll be able to connect with colleagues and customers in the best possible way depending on where you are, where they are and what everyone is doing at any given time. Integrated instant messaging, mobile apps, computer desktop call control, voicemails delivered via email, all combine to make you better at communicating across devices – what our industry terms UC, or Unified Communications.

OfficeServLogoAdditionally, OfficeServ gives you an Enterprise-class firewall and Intrusion Detection system to protect you from unwanted intrusions; Wireless Access Points for seamless integration of wireless handsets with phone system features; and a compelling set of optional add-on features and Computer Telephony Integration (CTI) applications that make everyone more productive and easier to reach.  View Brochure

These include:

  • SPNet ― enables networking to other OfficeServ platforms at remote offices
  • Executive Mobex ― allows your desk phone and mobile phone to ring simultaneously and gives you the ability to transfer, conference, and put calls on hold from your mobile phone
  • Hot Desking ― lets individual employees have alternate work areas, or multiple employees share a common work area

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Screen Shot 2014-11-04 at 3.08.54 PMWith OfficeServ, you have a huge assortment of endpoints to choose from including both digital and IP sets. Check out the amazing executive Samsung IP SMT-i5343 featuring wired or wireless connectivity, automatic Bluetooth pairing, integrated contacts with smartphones, NFC (Near Field Communication) tap for hot desking, full duplex speakerphone, and optional Integrated USB 1.3 mega pixel camera.

Skyrocket your team to whole new levels of agile communicating with WE VoIP and the slick set of tools from Xchange for Samsung. The Samsung WE VoIP solution is a smartphone application specifically designed for business users working not only remotely, but also in-house. WE VoIP provides conference calling, transferring, call back later and hold functions so users get the ultimate mobility experience, controlling calls logged and processed on the OfficeServ from their mobile device.WE_VOIP_600_4

The generous range of computer integrated applications from Xchange for Samsung spotlight productivity drivers that give people real time information about the status of their coworkers, integrated instant messaging, integration to a wide range of CRM databases (and available customer integration) as well as desktop call control.

Picture for example, being able to dial from anywhere in your computer environment – web pages, Microsoft applications, most database applications and many other places, without even touching your phone.