Technology

Business communications needs are growing increasingly sophisticated. Convergence applies to growing trends toward uniting voice and data.

Telephone calls carried via packet switching over the internet, screen pops on a PC monitor with caller ID information, voice mail messages appearing along with faxes and emails in a universal email inbox – all of these represent convergence in communications.

Crockett Communications provides a full range of products and enhancements featuring the most advanced technology available including Unified Messaging, IP/Internet Telephony, Computer Telephony Integration, Call Accounting, and Automatic Call Distribution for Contact Centers.